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Getting Started

General

What is VMukti-Unified Social Community?
What is Vmukti?
What are the core features of the Vmukti?
Where Vmukti can be used?
What is usage scenario?

How to get started with VMukti?
What and How VMukti can be used?
What is usage scenario?
Which is latest version of Vmukti?
What is new in VMukti 1.0.4.0?
Firewall Off?
Close Skype?
Which windows version for VMukti Server?
Which windows version for VMukti Client?
Slow response of system?

Installation/Setup


What are the system requirements for VMukti application?
How to install Vmukti Engine?
How to set up .NET framework as pre-requisite?
How to set up IIS as pre-requisite?
How to setup SQL Server as pre-requisite?
Which download option of SQL server I will choose out of four during the downloading of SQL server?
How to set up Server for Vmukti application?
How to set up Client for Vmukti application?
How a user can make their system as a server?
How a user can make a client for a particular Server?
In which scenario server user can use VMukti, after installation of VMukti?
What is VMukti on-site?
What is VMukti on-demand?
While installing of VMukti client, I got the error like “Another version of this product is already installed”?
While installing VMukti Server, I got the error like “Error 1001.Could not Connect with database server, follow the read me and install guide”?
While installing of SQL server, which authentication mode I have to select to authenticate the security used when connecting to SQL server?
While configuring SQL server 2005 surface area configuration, which option I have to select in remote connection?
How to start/restart SQL services after installing and configuring of SQL server?
How to start/restart VMukti Bootstrap after installing VMukti server?
While installing SQL Server, what information I will put in registration Information?
After installing SQL server, how to configure SQL server?
Why IIS is needed?
Which IIS version to be installed?
Which version of SQL server to be installed?
I am getting error like “Application download error” after browsing the VMukti URL?
Is it possible to run both old and new version of VMukti server?
What SQL server name I have to provide in SQL Server installation?
How to configure SQL Server Management Studio Express?
How to configure IIS Manager?
Do I need to install the new version of VMukti client if server is running on upgraded version on VMukti server?
I want to migrate from one to another version?
Can I browse two url on same pc of different-different VMukti server?
If one VMukti bootstrap is running on a pc, can I browse the url on same pc of another bootstrap?

I am getting the error like "Trust not Granted"

What authentication select while installing Microsoft SQL Server 2005 in local Microsoft Windows Server 2003/2008 machine?
Which ports need to be kept open on VMukti Server and which ports to be kept open on VMukti client?
Where can I find VMukti Step by Step Installation guide?
Where can I find VMukti Step by Step Usage guide?
Is VMukti Open Source?


Un-installation

What we have to do if I want to uninstall VMukti application?
What will be happen if I uninstall .net framework before the VMukti server or client un-installation?
During the uninstalling of VMukti client I get the error like “Error 1001.installUtilLib.dll: Unknown error”?

Software and Documentation

Where do I find the latest software downloads?
Where do I find the latest user guides and admin manuals?

Billing

How do I change my account information (email address, password, etc.)?
How do I make payment on an invoice (for learning session)?
How do I update my billing address?

Contact Information

Who do I contact for billing Questions?
Who do I contact for ordering more subscriptions or renewing my subscription (for learning session)?
Who do I contact for technical support questions?
Who do I contact for training questions?

Technical Support

Support Levels

What are the different levels of support?
Who do I contact to upgrade support levels?

Contacting Supports

How do I contact VMukti Support?
What is the Support Portal?
What is a support case?
How quickly will I get a response to my support case?
When do I submit a support case versus a bug report?

Application Support

At the time of login, it gives the error like “Can not connect to bootstrap” why?
During the registration, sometimes it gives the error like “Username in use”?
How do I start VMukti application?
How do I to-collaborate in the VMukti community?
What is audio module?
What is chat module?
What is co-authoring module?
What is file search module?
What is presentation module?
What is scheduler module?
What is whiteboard module?
What can I do by theme option?
What is the purpose of settings option?
How to-develop and extensions to VMukti system?
When trying to Login, the message says "checking", what should I do?

Training

Learning Credits

What is a VMukti Learning Credit and what are its benefits?
How much do VMukti Learning Credits cost?
Where can I purchase VMukti Learning Credits?
How do I register for a VMukti University learning session using my VMukti Learning Credits?
What is VMukti University Learning Credits Terms and Conditions?

Learning Sessions

What is VMukti University?
How much do learning sessions cost?
Can I withdraw from an on-line public learning session that I registered for?
What system requirements do I need to attend an on-line public learning session?
Where can I find access details for the on-line public learning session I am registered for?
Can my company reserve an entire Seminar or Workshop for just our employees?
What is a Learning Pack and what are its benefits?


What is VMukti-Unified Social Community?

VMukti is a Unified Social Collaborative conferencing engine Allows access through personalized, meshable web-interface. Core features: - Video conferencing, Audio conferencing, IP Telephony, Desktop sharing, Chat, Whiteboard, Presentation & More.
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What is Vmukti?

VMukti is one of the World’s first web based video conferencing solution –enabling exponential growth for knowledge exchange over the internet through multi-user interactions of the combinations of video, voice, and data.


VMukti is convergence of web, p2p, VoIP, and telecom for communicating, conferencing and collaborating with people through phone and/or web. Vmukti stands committed to using cutting edge unified communications technology to dissolve geographical boundaries by helping build a well-connected global society.

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What are the core features of the Vmukti?


Core features of Vmukti collaborative conferencing engine are:

-Video conferencing,
- Audio conferencing,
- Chat,
- Online File search,
- Online whiteboard,
- Online File-sharing,
- Online Presentation,
- Online Co-authoring,
- Scheduling,
- Remote monitoring,
- Remote controlling,
- Remote Desktop sharing,
- CRM and
- Online Reports

At present VMukti supports following features:

-Video conferencing,
-Audio conferencing,
-Chat,
-Online File search,
-Online File sharing,
-Online Whiteboard,
-Online Presentation,
-Online Co-authoring,
-Scheduling

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How to get started with VMukti?

Download VMukti client/server from http://sourceforge.net/project/showfiles.php?group_id=162339

Install it with the help of installation guide included in the VMukti setup package.

Follow usage scenario this is also included in the same package.

For Getting-Started help, watch the getting started video included in the same package too.

For detail user guide, go through VMukti user manual: http://www.docstoc.com/docs/425568/VMukti-10-User-Guide

http://docs.google.com/Doc?docid=df7ms3vq_135gzvpzcct&hl=en

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What and How VMukti can be used?

After successful installation of VMukti server, a VMukti server is ready for use as a collaborative conferencing engine with URL:http://<ServerIP>/vmukti, where ServerIP is the IP address of the system where VMukti server is installed, but must follow the usage scenario before using it, means user can use VMukti in one of the following scenario.

Scenario-1: If you do not want to browse the VMukti URL on VMukti Server (i.e. not to function as a client)

- Start the "VMuktiBootstrap" service (Start > Administrative Tools > Services > VMuktiBootstrap).

- Start the "Yet Another Telephony Engine" (Yate) service (Start > Administrative Tools > Services > Yet Another Telephony Engine.

- As VMuktiBootstrap service is started then Server can’t function as a Client

- Do not browse VMukti URL on server PC

- If server pc is on a live IP, then clients can access the VMukti server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti server under the same LAN only.

- Browse VMukti from other PCs (client’s PCs) with URL: http://<ServerIP>/vmukti, where ServerIP is IP of the server where VMukti server is installed and now start participating in collaborative conference.


Scenario-2: If you want to browse the VMukti URL on VMukti Server (i.e. to function as a client)

- Stop the "VMuktiBootstrap" service (Start > Administrative Tools > Services > VMuktiBootstrap).


- You must browse VMukti URL on server PC, if do not browse then other clients won’t be able to browse the
http://<ServerIP>/vmukti and can’t communicate with each other.

-If server pc is on a live IP, then clients can access the VMukti server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti server under the same LAN only.


- Browse VMukti from other PCs (client’s PCs) with URL:
http://<ServerIP>/vmukti where ServerIP is IP of the server where VMukti server is installed. And now start participating in collaborative conference.

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What is usage scenario?

After successful installation of VMukti server, a VMukti server is ready for use as a collaborative conferencing engine with URL:http://<ServerIP>/vmukti, where ServerIP is the IP address of the system where VMukti server is installed, but must follow the usage scenario before using it, means user can use VMukti in one of the following scenario.

Scenario-1: If you do not want to browse the VMukti URL on VMukti Server (i.e. not to function as a client)

- Start the "VMuktiBootstrap" service (Start > Administrative Tools > Services > VMuktiBootstrap).

- Start the "Yet Another Telephony Engine" (Yate) service (Start > Administrative Tools > Services > Yet Another Telephony Engine.

- As VMuktiBootstrap service is started then Server can’t function as a Client

- Do not browse VMukti URL on server PC

- If server pc is on a live IP, then clients can access the VMukti server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti server under the same LAN only.

- Browse VMukti from other PCs (client’s PCs) with URL: http://<ServerIP>/vmukti, where ServerIP is IP of the server where VMukti server is installed and now start participating in collaborative conference.


Scenario-2: If you want to browse the VMukti URL on VMukti Server (i.e. to function as a client)

- Stop the "VMuktiBootstrap" service (Start > Administrative Tools > Services > VMuktiBootstrap).


- You must browse VMukti URL on server PC, if do not browse then other clients won’t be able to browse the
http://<ServerIP>/vmukti and can’t communicate with each other.

-If server pc is on a live IP, then clients can access the VMukti server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti server under the same LAN only.


- Browse VMukti from other PCs (client’s PCs) with URL:
http://<ServerIP>/vmukti where ServerIP is IP of the server where VMukti server is installed. And now start participating in collaborative conference.

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Where VMukti can be useful?

Vmukti can be used in many fields e.g. education, corporate world, agriculture sector, Government sector etc where u need to web-conferencing, telemedicine, e-training, Audience poll, Desktop-sharing, co-browsing, remote monitoring, co-authoring for collaborative communications of entire organization.

A farmer can show his destroyed crops to Scientist sitting in another corner of world and know the exact reason of harvest failure within few minutes.

World best learning Institutes IIMA and DA-IICT can now impart education at a time to many students at a spread across the world.

Companies spread across the world can have board meetings together at a time thus saving cost as well deciding new strategies.

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Which is latest version of Vmukti?

1VideoConference is the oldest and VMukti version 1.0.6.4 is the latest version of VMukti. You can see the all versions of Vmukti as well as latest on the link http://sourceforge.net/project/showfiles.php?group_id=162339

What is new in VMukti 1.0.6.4?

With each version of VMukti, significant advances are made in both the feature set and usability of the software. Some of the highlights of version 1.0.6.4 are detailed below.

o Bandwidth status:

You can see your bandwidth usage and its status like signal strength in your mobile phone.

o Horizontal Tab

Horizontal tab has been implemented along with vertical tabs.

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Firewall Off?

Make sure your firewall is off before starting VMukti (Start > Control Panel > Windows Firewall).

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Close Skype?

Make sure your Skype is closed before starting VMukti.

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Which windows version for VMukti Server?

VMukti Server requires Microsoft Windows Server 2003 / 2008 Operating System.

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Which windows version for VMukti Client?

VMukti client can run on following Operating System:

- Microsoft Windows Server 2003 / 2008

- Microsoft Windows XP

- Microsoft Windows Vista

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Slow response of system?

As VMukti works on same bandwidth (56 – 256 KBPS) you use for normal internet surfing, so sometimes you might get slow response in video conferencing if your present bandwidth is below a threshold value (56 KBPS), but even in that case you won’t get slow response in other widgets.

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Installation/Set-up

What are the system requirements for VMukti application?

Following requirements are needed for the VMukti application:

  • Supported Architectures X86

  • Supported Operating Systems

· Microsoft windows XP

· Microsoft windows server

· Microsoft windows server 2003

· Microsoft windows vista

(*With critical windows update installed)

  • Supported Internet Browsers

· Internet explorer 6

· Internet explorer 7

· Mozilla Firefox 2

· Mozilla Firefox 3

  • Hardware

· Minimum 400 MHz CPU, 96 MB RAM,

  • Display settings

· 800X600 256-color display

  • Recommended

· 1.0 GHZ or higher CPU, 256 MB or more RAM, 1024X768 high color 32-bit display

· Up to 500 MB of hard disk space may be required

  • Network requirements

· 56 kbps – 256 kbps bandwidth

  • Other Software Requirement

· .NET framework 3.5

· Microsoft internet explorer 6.0 SP1 or later

· Security certificate

.NET Framework 3.5 and security certificate issue is scheduled to be resolved by launching VMukti light edition.

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How to install Vmukti Engine?

Follow the following steps to Install Vmukti Engine:

  • First install IIS

  • Then install .NET Framework 3.5

  • Then install SQL Server 2005

  • Then execute the downloaded setup of VMukti Server. For that double click on setup.exe from VMukti Server setup

ü Click Next

ü Provide right SQL Server path and authentication information

ü Click Next to confirm installation.

You can see detail information about installation in VMukti Installation Guide.

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How to set up .NET framework as pre-requisite?

Follow the following steps to install .NET Framework Setup:

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How to set up IIS as pre-requisite?

Follow the following steps to Install IIS Setup:

ForWindows Server 2003 Operating System

Install it from Windows Server 2003 (Service Pack 1) operating system’s CD.

· To install IIS, navigate to Control panel > ADD or Remove Program then click on Add/Remove Windows Components.

· Select Application server from Windows Components Wizard click on details and check for Internet Information Services (IIS).

· Click Ok to start installation.

o ForWindows XP Operating System

Install it from Windows XP (Service Pack 2) operating system’s CD.

· To install IIS, navigate to Control panel > ADD or Remove Program then click on Add/Remove Windows Components.

· Select Internet Information Services (IIS) from Windows Components Wizard.

· Click Ok to start installation.

For getting more information, you can see VMukti Installation guide.

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How to setup SQL Server as pre-requisite?

Follow the following steps to Install SQL Server Setup:

o Download SQL Server 2005 Express Edition with Advanced Services SP1 version.

http://sourceforge.net/project/showfiles.php?group_id=162339 Installation might not be successful for X64 and IA64 bit machines.

o Run the downloaded SQLEXPR.EXE

· During this installation, installer will ask you to install Windows Installer 3.1, for this download and install it from URL shown in a message box.

· Select all compotes in Feature list Dialog.

· During its installation, in Authentication Mode Dialog box select Mixed Mode Authenticationand enter password in the specified fields.

o After Successful Installation of SQL Server 2005, Go to Start> All Programs > Microsoft SQL Server 2005 > Configuration Tools > SQL Server Surface Area Configuration

· Select SQL Server 2005 Surface Area Configuration then

· Select Remote Connections under Database Engine then

· Select Local and Remote Connections under this step select Using TCP/IP and named pipes Only then

· Run Setup.exe.

o After that Start SQL Server Browser service from Administrative Tool Services.

For getting detail information, you can see VMukti Installation Guide.

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Which download option of SQL server I will choose out of four during the downloading of SQL server?

You have to download third option Install Microsoft SQL Server 2005 Express Edition with Advanced Services out of four and follow the instructions to download and install SQL server according to user installation guide.

You can see the whole video of SQL server installation by clicking on this “ “.

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After the SQL server installation what we have to do?

How to set up Server for Vmukti application?

Follow the following steps to Install Vmukti Server Setup:

o Download .Zip Server Setup file for Server from below link. http://sourceforge.net/project/showfiles.php?group_id=162339&package_id=261292

o Run Setup.exe from Downloaded and Extracted file of Vmukti.

o This installation would ask you to install WinFx (.Net framework 3.5).

o This installation would ask you to install about SQL Server 2005.

o Now click on the Setup.exe file of Vmukti Server Setup and Provide appropriate SQL Authentication information.

o Provide appropriate SMTP authentication information.

Help video: http://www.youtube.com/watch?v=4nvIJinShgE

For getting detail information, you can refer VMukti Installation Guide.


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How to set up Client for Vmukti application?

Follow the following steps to Install Vmukti Client Setup:

o Download .Zip Client Setup file for Client from below link. http://sourceforge.net/project/showfiles.php?group_id=162339&package_id=261292

o Run Setup.exe from Downloaded and Extracted file of Vmukti.

o This installation would ask you to install WinFx (.Net framework 3.5).

o Now click on the Setup.exe file of Vmukti Client.

Help video: http://www.youtube.com/watch?v=_7dz0TWkybQ

For getting detail information, you can refer VMukti Installation Guide.

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How a user can make their system as a server?

Follow the following steps to make a Server:

o Install the VMukti server setup with the help of VMukti server installation guide, which is kept inside the VMukti server setup folder

o Then the user may act as a server as well as a client to this server.

o After successful installation of the server, browse the VMukti with this
URL: http://ServersIP/vmukti/vmukti.presentation.xbap , where Server IP is
your system's IP.

o This user can send URL of this VMukti server to clients to participate in its collaborative conference.

For getting detail information, go to Vmukti on-site of installation guide.

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How a user can make their system as a client of a particular Server?

Follow the following steps to make a client for a particular Server:

o Install the VMukti client setup with the help of VMukti client
installation guide, which is kept inside the VMukti client setup folder

o Get URL of the Vmukti Server(where you have to participate in collaborative conference) started by server user.

o Browse the URL and participate in the started collaborative conference.

o You will get the welcome page.

For getting detail information, go to Vmukti on-demand of installation Guide.

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In which scenario server user can use VMukti, after installation of VMukti?

After installing VMukti 1.0.3.6 server, server user can use VMukti in one of the following scenarios:

Scenario-1:

o Start the "VMukti Bootstrap" service (Start > Administrative Tools > Services > VMukti Bootstrap).

o If server pc is on a live IP, then clients can access the VMukti of this server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti of this server from the same LAN only.

o Do not browse VMukti URL on server PC.

o Browse VMukti from other PCs (clients) with URL: http://<ServerIp>/vmukti/VMukti.Presentation.xbap, where Server IP is the IP of the server where VMukti server is installed. Start participating in collaborative conference.

o You can follow user guide for getting detail information about how to use VMukti widgets (modules).

Scenario-2:

o Stop the "VMukti Bootstrap" service (Start > Administrative Tools > Services > VMukti Bootstrap).

o If server pc is on a live IP, then clients can access the VMukti of this server from anywhere across the globe. And if server pc belongs to a LAN, then clients can access the VMukti of this server from the same LAN only.

o Browse VMukti URL on server PC

o Browse VMukti from other PCs (clients) with URL: http://<ServerIP>/vmukti/VMukti.Presentation.xbap, where Server IP is the IP of the server where VMukti server is installed. Start participating in collaborative conference.

o You can follow user guide for getting detail information about how to use VMukti widgets (modules).

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What is VMukti on-site?

VMukti on-site is a complete guide for you, if you want to install and deploy VMukti server on your system.

Getting more information, please refer to VMukti Installation Guide.

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What is VMukti on-demand?

VMukti on-demand is a complete guide for you, if you want to participate in collaborative conference.

Getting more information, please refer to VMukti Installation Guide.

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While installing of VMukti client, I got the error like “Another version of this product is already installed”?

It might be possible a Vmukti client already installed in your system. You will have to remove existing version of this product using control panel---> add or remove programs to install new version of same.

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While installing VMukti Server, I got the error like “Error 1001.Could not Connect with database server, follow the read me and install guide”?

vmukti database is currently in use by system, and can not use vmukti database.
To avoid such issues please drop the vmukti database manually and then install vmukti server again.

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While installing of SQL server, which authentication mode I have to select to authenticate the security used when connecting to SQL server?

You have to select mixed mode (windows authentication and SQL server authentication) and specify the “sa” logon password in respective window.

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While configuring SQL server 2005 surface area configuration, which option I have to select in remote connection?

You have to select “using both TCP/IP and named pipes” of local and remote connection.

You can see FAQ “How to setup SQL Server as pre-requisite?for more details.

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How to start/restart SQL services after installing and configuring of SQL server?</